1、亞馬遜總裁貝索斯的郵箱

jeff@amazon .com

2、亞馬遜官方郵箱

notice@amazon .com

seller-evaluation@amazon .com

pq-review@amazon .com

account-confirmation@amazon .com

cn-seller-verification-enquiry@amazon .co.uk

3、亞馬遜VE申請(qǐng)郵件

vendorexpress@amazon .com

4、審核賣家評(píng)級(jí)表示

seller-performance-policy@amazon .com

5、品牌外觀專利侵權(quán)

copyright@amazon .com

6、知識(shí)產(chǎn)權(quán)侵權(quán)解決后撤訴

US:notice@amazon .com

UK:notice@amazon .co.uk

FR:notification@amazon .fr

DE:benachrichtigung@amazon .de

IT:notifica@amazon .it

ES:aviso@amazon .es

IN: notice@amazon .in

MX:notice@amazon .com.mx

7、亞馬遜賬號(hào)凍結(jié)后的余額處置

payments-funds@amazon .com

8、店鋪被關(guān)閉貨款申述郵箱

US:merchant-reserve-inquiry@amazon .com

CA:payments-investigate@amazon .ca

UK:payments-investigate@amazon .co.uk

FR:investigation-amzpayments@amazon .fr

DE:payments-nachforschungen@amazon .de

ES:investigacion-pagos@amazon .es

IN:payments-investigate@amazon .in

MX:payments-funds@amazon .com.mx

9、受惡意攻擊或者訛詐郵件

題目：「feedback abuse report」 + 「賣家店鋪名」發(fā)送到：investigate@amazon .com

10、帳號(hào)不能登錄怎么移除FBA庫存?

接洽亞馬遜付款的郵箱：payments-investigate@amazon .com;

訊問你的產(chǎn)品清單，告知他須要移除庫存，他會(huì)給你一個(gè)產(chǎn)品清單和移除庫存的費(fèi)用，如果你的賬號(hào)余額不足的話會(huì)給你一個(gè)亞馬遜的收款賬號(hào)，你按請(qǐng)求把錢轉(zhuǎn)過去，然后再回郵件告知他，把地址給他，就給你移除了。

11、產(chǎn)品德量(PQ)問題申述

US:seller-performance-policy@amazon .com

UK:seller-performance-policy@amazon .co.uk

FR:politique-performance-vendeur@amazon .fr

DE:verkaeufer-performance-richtlinie@amazon .de

IT:performance-venditore-politiche-di-condotta@amazon .it

ES:politicas-performance-vendedor@amazon .es

IN:seller-performance-policy@amazon .in

MX:politicas-performance-vendedor@amazon .com.mx

12、亞馬遜各站點(diǎn)績(jī)效團(tuán)隊(duì)郵箱

US: seller-performance@amazon .com

UK: seller-performance@amazon .co.uk

FR: performance-vendeur@amazon .fr

DE: verkaeufer-performance@amazon .de

JP: alliance@amazon .co.jp

ES: performance-vendedor@amazon .es

IT: performance-venditore@amazon .it

CA: seller-performance@amazon .ca

用登錄郵箱應(yīng)用英語發(fā)送，發(fā)郵件時(shí)態(tài)度懇切、并在末尾再次注明你的登錄郵箱，便利對(duì)方查詢。

13、亞馬遜投訴跟賣的入口

A.從AM后臺(tái)Contact Seller Support開case投訴， Report a violation

https://sellercentral.amazon.com/hz/contact-us

B.以權(quán)力人身份投訴侵權(quán) https://www.amazon.com/gp/help/reports/infringement

C.以買家身份test buy投訴 http://www.amazon.com/gp/help/reports/contact-us

D.品牌+律師信 專利+律師信 amazon exclusive 重度垂直的產(chǎn)品策略

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