在運營速賣通店鋪的過程中，大家需要關(guān)注店鋪的各個模塊以及各種數(shù)據(jù)，比如說產(chǎn)品模塊，買家秀模塊等等，有一些新手賣家朋友比較關(guān)心一個問題，就是這個模板怎么做？

模版一：剛發(fā)貨后，提醒買家注意收貨及收貨后留好評（如果使用的掛號運輸方式，如 EMS 或者 DHL 等）

Dear Valued Customer,

We are happy to inform you that your purchase has been dispatched!

The typical time of arrival is between 7 and 10 days. If your item does not

arrive within 10 days, please let us know.

After your item has arrived, why not take a moment to leave positive

feedback about our products and service? It only takes a moment, and

it’s a great way to help others make purchases like yours!

Thank you for your custom, and we look forward to providing you with

the best buying experience again on AliExpress!

Yours sincerely,

Seller Name

模板二：已經(jīng)確認(rèn)收貨后，提醒買家及時留評

Dear Valued Customer,

Thank you for shopping on our store - we hope you are enjoying your

purchase!

Your shopping experience is very important to us and our business. We

would like to invite you to leave positive feedback on our products and

service. It only takes a moment, and it’s a great way to help others make

purchases like yours!

If you are unsatisfied with any aspect of our service, please contact us

first so we can try to resolve your problem.

Thank you for your custom, and we look forward to providing you with

the best buying experience again on AliExpress!

Yours sincerely, Seller Name

那么，如何產(chǎn)生更多的客戶評價呢?

首先，為客戶提供值得稱道的產(chǎn)品和購物體驗是最重要的。然后，通過各種途徑，如電子郵件、社交媒體、應(yīng)用程序，產(chǎn)品頁面等請求客戶購買產(chǎn)品后給予反饋，留下評價。

當(dāng)然，為顧客提供一個方便的平臺提供反饋也是很重要的。你還可以采取激勵性的措施(例如折扣、免費使用、新品嘗鮮等)，鼓勵客戶提供分享、反饋。

無論是哪個電商的平臺，他們都希望自己店鋪的好評率高，寶貝出現(xiàn)問題時，及時響應(yīng)，及時解決。要用于攬責(zé)，要記住一個中差評的損失遠(yuǎn)遠(yuǎn)大于處理一次售后。

特別聲明：以上文章內(nèi)容僅代表作者本人觀點，不代表ESG跨境電商觀點或立場。如有關(guān)于作品內(nèi)容、版權(quán)或其它問題請于作品發(fā)表后的30日內(nèi)與ESG跨境電商聯(lián)系。