Shopify合作者權(quán)限以及合作者常見(jiàn)問(wèn)題解答

2022-03-28

1133

您可以使用合作者賬戶為?Shopify 合作伙伴授予直接通過(guò)其自己的合作伙伴控制面板或使用 Shopify 應(yīng)用訪問(wèn)您的 Shopify 后臺(tái)的權(quán)限。合作者權(quán)限僅向合作伙伴授予您希望他們看到的商店部分的訪問(wèn)權(quán)限。這些賬戶不計(jì)入您商店的員工限制。

合作者權(quán)限

您可以使用合作者賬戶為 Shopify 合作伙伴授予直接通過(guò)其自己的合作伙伴控制面板或使用 Shopify 應(yīng)用訪問(wèn)您的 Shopify 后臺(tái)的權(quán)限。合作者權(quán)限僅向合作伙伴授予您希望他們看到的商店部分的訪問(wèn)權(quán)限。這些賬戶不計(jì)入您商店的員工限制。

只有店主可以查看合作者訪問(wèn)請(qǐng)求或授予合作者對(duì)商店的訪問(wèn)權(quán)限。在合作伙伴提交訪問(wèn)商店的請(qǐng)求后，您將收到關(guān)于該請(qǐng)求的電子郵件并在 Shopify 主頁(yè)上收到通知。

當(dāng) Shopify 合作伙伴提交合作者請(qǐng)求時(shí)，您可以要求他們輸入合作者請(qǐng)求代碼，以便更有效地控制您收到的請(qǐng)求。在需要輸入代碼的情況下，只有您與之共享代碼的合作伙伴可以申請(qǐng)?jiān)L問(wèn)您的商店。

合作者可以請(qǐng)求并獲得您商店中的所有可用權(quán)限，但查看、添加或刪除員工的權(quán)限除外。請(qǐng)仔細(xì)考慮合作者完成任務(wù)需要哪些權(quán)限。有關(guān)詳細(xì)信息，請(qǐng)參閱員工權(quán)限。

合作者常見(jiàn)問(wèn)題解答

什么是合作者？
我正在與自由職業(yè)者或代理商進(jìn)行合作。我如何向他們授予訪問(wèn)權(quán)限？
我應(yīng)授權(quán)自由職業(yè)者或代理商哪些權(quán)限？
自由職業(yè)者是否可以使用合作者權(quán)限登錄 Shopify 應(yīng)用？
我不小心拒絕了自由職業(yè)者或代理商的請(qǐng)求，我如何找回請(qǐng)求？
當(dāng)我與合作者完成合作后，我應(yīng)該做些什么？
我如何報(bào)告關(guān)于自由職業(yè)者或代理商的問(wèn)題？
我收到了一封我不認(rèn)識(shí)或不想合作的自由職業(yè)者或代理商發(fā)送的電子郵件，我該怎么辦？
我是一名 Shopify Plus 商家。我可以控制合作者對(duì)特定應(yīng)用和渠道的訪問(wèn)權(quán)限嗎？

什么是合作者？

合作者是有權(quán)訪問(wèn)您的商店的合作伙伴。合作者與員工類似，但提供有額外的權(quán)益。合作者可以從他們的合作伙伴控制面板登錄，從您的商店后臺(tái)可以刪除他們對(duì)您商店的訪問(wèn)權(quán)限。合作者也不計(jì)入您商店的員工限制。

自由職業(yè)者和機(jī)構(gòu)可以申請(qǐng)?jiān)L問(wèn)您的商店以進(jìn)行合作。當(dāng)他們申請(qǐng)?jiān)L問(wèn)時(shí)，您可以查看他們的請(qǐng)求以決定接受還是拒絕。接受他們的請(qǐng)求后，合作者將在您 Shopify 后臺(tái)內(nèi)用戶和權(quán)限頁(yè)面上的合作者部分中列出。為了更有效地控制您收到的請(qǐng)求，您可以要求 Shopify 合作伙伴在提交合作者請(qǐng)求時(shí)輸入 4 位數(shù)的合作者請(qǐng)求代碼。

我正在與自由職業(yè)者或代理商進(jìn)行合作。我如何向他們授予訪問(wèn)權(quán)限？

自由職業(yè)者或代理商需要請(qǐng)求您商店的訪問(wèn)權(quán)限。如果您已啟用合作者請(qǐng)求代碼，則需要向那些希望請(qǐng)求訪問(wèn)您商店的自由職業(yè)者或代理商提供此代碼。將自由職業(yè)者或代理商引導(dǎo)至申請(qǐng)?jiān)L問(wèn)客戶的商店以幫助他們開(kāi)始進(jìn)行此流程。

如何要求輸入合作者請(qǐng)求代碼才能訪問(wèn)？

當(dāng)您要求輸入合作者請(qǐng)求代碼時(shí)，自由職業(yè)者或機(jī)構(gòu)需要輸入正確的代碼才能向您發(fā)送訪問(wèn)商店的請(qǐng)求。您需要與自由職業(yè)者或機(jī)構(gòu)共享代碼，以便他們能夠發(fā)送請(qǐng)求。若要從商店的用戶和權(quán)限設(shè)置中啟用代碼，請(qǐng)?jiān)?strong>合作者部分中選擇只有具有合作者請(qǐng)求代碼的人員才能申請(qǐng)?jiān)L問(wèn)。合作者請(qǐng)求代碼是在啟用要求時(shí)自動(dòng)生成的 4 位數(shù)代碼。您可以隨時(shí)使代碼過(guò)期并生成新的代碼。

我應(yīng)授權(quán)自由職業(yè)者或代理商哪些權(quán)限？

僅授予您認(rèn)為合適的權(quán)限。如果自由職業(yè)者或代理商要求特定的權(quán)限，他們可能有自己的理由。如果您不確定，請(qǐng)?jiān)儐?wèn)自由職業(yè)者或代理商需要這些權(quán)限的原因。

如果合作者需要訪問(wèn)您的發(fā)貨預(yù)設(shè)，您需要為他們授予產(chǎn)品和管理設(shè)置員工權(quán)限。

有關(guān)權(quán)限的更多信息，請(qǐng)參閱員工權(quán)限。

自由職業(yè)者是否可以使用合作者賬戶登錄 Shopify 應(yīng)用？

可以。但是，合作者必須至少通過(guò)合作伙伴控制面板中的商店頁(yè)面登錄您的商店一次，然后才能使用 Shopify 應(yīng)用登錄。

我不小心拒絕了自由職業(yè)者或代理商的請(qǐng)求，我如何找回請(qǐng)求？

要求自由職業(yè)者或代理商聯(lián)系合作伙伴支持。合作伙伴支持將調(diào)整合作伙伴的賬戶，以便合作伙伴可以向您發(fā)送其他請(qǐng)求。

當(dāng)我與合作者完成合作后，我應(yīng)該做些什么？

如果您不再需要來(lái)自此合作者的任何其他幫助，請(qǐng)刪除他們的賬戶。

我如何報(bào)告關(guān)于自由職業(yè)者或代理商的問(wèn)題？

首先，請(qǐng)確保此問(wèn)題與溝通或期望不匹配無(wú)關(guān)。Shopify 不對(duì)自由職業(yè)者或代理商的問(wèn)題直接負(fù)責(zé)，但如果您認(rèn)為合作伙伴未遵循合作伙伴計(jì)劃協(xié)議，請(qǐng)?zhí)顚?xiě)舉報(bào)合作伙伴違規(guī)行為表。

我收到了一封我不認(rèn)識(shí)或不想合作的自由職業(yè)者或代理商發(fā)送的電子，我該怎么辦？

查看請(qǐng)求并確認(rèn)您不想與其合作。如果收到意外請(qǐng)求，或者不認(rèn)識(shí)發(fā)件人，則您不應(yīng)接受其請(qǐng)求。若要舉報(bào)垃圾郵件，您可以聯(lián)系 Shopify 支持。在提交合作者請(qǐng)求時(shí)，您可以要求自由職業(yè)者和代理商輸入 4 位數(shù)的合作者請(qǐng)求代碼，以便更有效地控制您收到的請(qǐng)求。當(dāng)需要代碼時(shí)，只有具有代碼的合作伙伴可以申請(qǐng)?jiān)L問(wèn)您的商店，并且您將不會(huì)收到不包含正確代碼的自由職業(yè)者和代理商的請(qǐng)求。

我是一名 Shopify Plus 商家。我可以控制合作者對(duì)特定應(yīng)用和渠道的訪問(wèn)權(quán)限嗎？

可以。批準(zhǔn)訪問(wèn)權(quán)限時(shí)，您可以為合作者設(shè)置與員工相同的權(quán)限。如果合作者申請(qǐng)?jiān)L問(wèn)您的商店，他們僅可看到請(qǐng)求應(yīng)用訪問(wèn)權(quán)限的選項(xiàng)。合作者不會(huì)看到您當(dāng)前已安裝應(yīng)用的列表。

Collaborator permissions
You can use collaborator accounts to give Shopify Partners acss to your Shopify admin directly through their own Partner Dashboard or using the Shopify app. Collaborator permissions give Partners access to only the sections of your store that you want them to see. These accounts don't count towards your store's staff limit.
Only the store owner can view collaborator access requests or grant collaborator access to a store. After a Shopify Partner submits a request to access your store, you receive an email about the request and a notification on your Shopify Home.
You can require Shopify Partners to enter a collaborator request code when you submit a collaborator request, to more effectively control the requests that you receive. When the code is required, only the Partners who you share the code with can request access to your store.
Collaborators can request and be given all available permissions in your store, except permissions to view, add, or remove staff. Carefully consider which permissions a collaborator needs to complete their tasks. For more information, refer to Staff permissions.
Collaborator FAQs
What are collaborators?
I'm working with a freelancer or agency. How do I give them access?
What permissions should I give the freelancer or agency?
Can a freelancer use a collaborator permission to log in to the Shopify app?
I accidentally rejected a request from a freelancer or agency, how can I get it back?
What should I do when I'm finished working with a collaborator?
How do I report an issue with a freelancer or agency?
I got an email from a freelancer or agency that I don’t know or don’t want to work with, what should I do?
I'm a Shopify Plus merchant. Can I control a collaborator's access to specific apps and channels?
What are collaborators?
Collaborators are Shopify Partners who have access to your store. They're similar to staff, but offer additional benefits. Collaborators can log in from their Partner Dashboard, and their access to your store can be removed from your store admin. Collaborators also don't count towards your store's staff limit.
Freelancers and agencies can request access to collaborate on your store. When they request access, you can review their request to accept or reject it. After you accept their request, the collaborators are listed in the Collaborators section on the Users and permissions page in your Shofy admin. To more effectively control the requests that you receive, you can require Shopify Partners to enter a 4-digit collaborator request code when they submit a collaborator request.
I'm working with a freelancer or agency. How do I give them access?
Your freelancer or agency needs to request access to your store. If you have a collaborator request code enabled, then you need to provide the code to freelancers or agencies who want to request access to your store. Refer your freelancer or agency to Requesting access to a client's store to get them started.
How do I require a collaborator request code for access?
When you require a collaborator request code, a freelancer or agency needs to enter the correct code to send you a request for access to your store. You need to share the code with a freelancer or agency so that they can send the request. To enable the code from your store's Users and permissions setting, select Only people with a collaborator request code can request access in the Collaborators section. Collaborator request es are 4-digit codes that are automatically generated when you enable the requirement. You can expire the code and generate a new one at any time.
What permissions should I give the freelancer or agency?
Give only the permissions that you feel comfortable giving. If a freelancer or agency asks for certain permissions, there might be a good reason. If you aren't sure, then ask the freelancer or agency why they need the permissions.
If a collaborator requires access to your shipping profiles, then you need to give them the Products and Manage settings staff permissions.
For more information about permissions, refer to Staff permissions.
Can a freelancer use a collaborator account to log in to the Shopify app?
Yes. However, collaborators must log in to your store at least once through the Stores page in their Partner Dashboard before they can log in using the Shopify app.
I accidentally rejected a request from a freelancer or agency, how can I get it back?
Ask the freelancer or agency to contact Partner Support. Partner Support will adjust the Partner's account so the Partner can send you another request.
What should I do when I'm finished working with a collaborator?
If you don't need any more help from the collaborator, then remove their account.

How do I report an issue with a freelancer or agency?
First, make sure that the problem isn't because of a communication issue or mismatched expectations. Shopify isn't directly responsible for issues with freelancers or agencies. However, if you believe that a Shopify Partner isn't following the Partner Program Agreement, then fill out the Report a Partner violation form.
I got an email from a freelancer or agency that I don’t know or don’t want to work with, what should I do?
Review the request and confirm that you don’t want to work with them. If you aren't expecting a request, or if you don't recognize the sender, then you shouldn't accept their request. To report spam you can contact Shopify Support. You can require freelancers and agencies to enter a 4-digit collaborator request code when submitting a collaborator request, to more effectively control the requests that you receive. When the code is required, only partners with the code can request access to your store, and you won't receive requests from freelancers and agencies who don't include the correct code.
I'm a Shopify Plus merchant. Can I control a collaborator's access to specific apps and channels?
Yes. When approving access, you can set the same permissions for collaborators that you can for staff. If a collaborator requests access to your store, they can only see the option to request access to apps. Collaborators don't see the list of apps that you currently have installed.