開始銷售：管理訂單和付款

有關更多信息，請參閱確認發貨的原因和方式。如果您具有專業銷售計劃，您也可以通過“確認發貨模板”來使用上傳數據確認多批發貨。

當我退款給買家時，是否扣留任何費用？

在因買家退款而向您償還所收費用時，會根據該商品所屬的商品系列和訂單金額，確定應將多少訂單相關費用退還給您，自己又扣留多少費用。

有關更多信息，請參閱退款款項和管理費用。

我如何及何時獲得付款？

要查看關于您的付款賬戶以及所有訂單和其他交易的詳細信息，請轉至【報告】選項卡，并選擇【付款】。有關結算過程的信息，包括將資金轉移至您的銀行賬戶需要多長時間，以及賣家賬戶需要提供哪些信息才能獲得付款，請參閱獲得付款。

Start selling: Manage orders and payments

For more information, see why and how to confirm a shipment. You can also confirm multiple shipments with feeds using the Shipping Confirmation Template if you have a Professional selling plan.

Does Amazon retain any fees when I refund a buyer?

When reimbursing you for a buyer refund, termines the amount of the order-related fees that are credited back to you and the amount of such fees that Amazon retains, based on the item's product line and the order amount.

For more information, see Refund Credits and Administration Fees.

How and when do I get paid?

To view detailed information related to your Payments account and details on all order and other transactions, go to the Reports tab and select Payments. For information about the settlement process, including how long it can take to transfer funds to your bank account and what information you will need in your seller account before you can be paid, see Getting Paid.