小編來為各位跨境電商平臺賣家分享一些在客服工作中總結出來的模板話術，模板不須要太過龐雜，通俗易懂即可。接下來讓我們一起看看.

沒有理由申請退貨

Hello!

Thank you for contacting us. I'm sorry to have kept you waiting.

Would you please explain in detail why you need to return the goods?

Maybe we can help you solve the problem before you come back.

Looking forward to your reply.

Kind regards！

買家投訴收到的貨物缺失。

Hello!

Thank you for contacting us. I'm sorry to have kept you waiting.

Would you please highlight the missing parts in the attached manual?

Maybe we can send you replacement parts to solve the problem.

Looking forward to your reply.

Kind regards

回復贊美。

Hello!

you are welcome. We are happy to provide you with the best service.

If you have any further questions, please feel free to let us know.

Have a good day!

Kind regards！

特別聲明：以上文章內容僅代表作者本人觀點，不代表ESG跨境電商觀點或立場。如有關于作品內容、版權或其它問題請于作品發表后的30日內與ESG跨境電商聯系。